Key Topics:
Overview of the property management industry
Roles and responsibilities of a property manager
Property types: residential, commercial, industrial, mixed-use
Legal and ethical obligations
Understanding landlord–tenant laws and compliance
Key Topics:
Marketing rental properties and tenant screening
Lease types and drafting effective lease agreements
Rent setting and renewal strategies
Handling tenant relations and service requests
Eviction process and conflict resolution
Key Topics:
Building systems (HVAC, electrical, plumbing) basics
Preventive maintenance and scheduling repairs
Managing contractors and service providers
Health, safety, and environmental standards
Technology tools for property maintenance (CMMS)
Key Topics:
Budgeting for property operations
Rent collection and financial recordkeeping
Understanding key financial metrics (NOI, cap rate, ROI)
Insurance and liability coverage
Risk assessment and emergency planning
Key Topics:
Property value enhancement strategies
Capital improvements and long-term asset planning
Reporting to owners and stakeholders
Sustainability and energy efficiency in property management
Career development and certification options
